Terms of Service
These Terms of Service govern your use of Initifemal's website, services, and products. Please read them carefully before using our services.
Last updated: January 1, 2025
1. Acceptance of Terms
By accessing or using the Initifemal website and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.
These Terms constitute a legally binding agreement between you and Initifemal, a business operating in Canada.
2. Description of Services
Initifemal provides creative services including:
- In-person workshops and classes
- Online tutorials and courses
- Personal consultations and guidance
- Craft supply kits and materials
- Creative events and community programs
- Custom project services
We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time.
3. User Accounts
3.1 Account Creation
To access certain Services, you may need to create an account. You agree to:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized use
- Accept responsibility for all activities under your account
3.2 Account Termination
We may suspend or terminate your account if you violate these Terms or engage in inappropriate conduct. You may close your account at any time by contacting us.
4. Workshop and Service Bookings
4.1 Registration
Workshop registrations are confirmed upon receipt of full payment. Spaces are limited and allocated on a first-come, first-served basis.
4.2 Cancellation Policy
- Customer Cancellations:
- More than 7 days before: Full refund
- 3-7 days before: 50% refund
- Less than 48 hours: No refund (credit note issued)
- Rescheduling: Free rescheduling up to 48 hours before the workshop
- Our Cancellations: Full refund or rescheduling if we cancel
4.3 Workshop Conduct
Participants must:
- Arrive on time and prepared
- Follow safety instructions and guidelines
- Respect other participants and instructors
- Take responsibility for their personal belongings
5. Payment Terms
5.1 Pricing
All prices are in Canadian dollars (CAD) and include applicable taxes unless otherwise stated. Prices may change without notice.
5.2 Payment Methods
We accept major credit cards, debit cards, and other payment methods as displayed at checkout. Payment is due at the time of booking.
5.3 Refunds
Refunds are processed according to our cancellation policy. Refunds may take 5-10 business days to appear on your statement.
6. Intellectual Property
6.1 Our Content
All content on our website, including text, images, videos, tutorials, and designs, is owned by Initifemal or our licensors and protected by copyright and other intellectual property laws.
6.2 User Content
By sharing content with us (photos, testimonials, project images), you grant us a non-exclusive license to use, display, and promote such content for our business purposes.
6.3 Workshop Materials
Instructional materials and techniques taught in workshops are for personal use only. Commercial use requires written permission.
7. Liability and Disclaimers
7.1 Assumption of Risk
Participation in workshops and creative activities involves inherent risks. You assume full responsibility for any injury or damage that may occur.
7.2 Limitation of Liability
To the maximum extent permitted by law, Initifemal's liability is limited to the amount you paid for the specific service. We are not liable for indirect, incidental, or consequential damages.
7.3 Material Quality
While we strive to provide high-quality materials, we cannot guarantee specific results or outcomes from creative projects.
8. Age Requirements
Most services are designed for participants aged 16 and older. Some workshops may allow younger participants with parental supervision. Age requirements are specified for each service.
Users under 18 must have parental consent to use our Services and create accounts.
9. Health and Safety
You must disclose any health conditions, allergies, or limitations that may affect your participation. We provide safety equipment and instructions, but you are responsible for following them.
If you feel unwell or unsafe during any activity, please inform the instructor immediately.
10. Privacy
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms.
11. Prohibited Uses
You may not use our Services to:
- Violate any laws or regulations
- Infringe on intellectual property rights
- Harass or harm others
- Distribute spam or malicious content
- Attempt to hack or disrupt our systems
- Use our content for commercial purposes without permission
- Resell or redistribute our services
12. Force Majeure
We are not liable for delays or cancellations due to circumstances beyond our control, including natural disasters, government actions, labor disputes, or public health emergencies.
In such cases, we will work with you to reschedule or provide alternative arrangements when possible.
13. Dispute Resolution
13.1 Governing Law
These Terms are governed by the laws of Quebec, Canada, without regard to conflict of law principles.
13.2 Dispute Process
Before initiating legal proceedings, you agree to attempt to resolve disputes through direct communication with us. Contact us at [email protected] to discuss any concerns.
13.3 Jurisdiction
Any legal action relating to these Terms must be brought in the courts of Quebec, Canada.
14. Modifications
We may update these Terms from time to time. Changes will be posted on our website with an updated effective date. Continued use of our Services after changes constitutes acceptance of the new Terms.
For material changes, we will provide additional notice through email or prominent website notices.
15. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
16. Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices on our website, constitute the entire agreement between you and Initifemal regarding the use of our Services.
17. Contact Information
If you have questions about these Terms of Service, please contact us:
Initifemal
Email: [email protected]
Phone: +1-514-555-0123
Mail: 1250 René-Lévesque Blvd W, Montreal, QC H3B 4W8, Canada